Policies

Orders, Shipping, & Returns

Shipping is processed via Fed Ex Ground or USPS Priority.  There will be additional charges for Express, over-sized packaging, and International shipping.  You will be notified by phone or email of additional charges before the order is processed.

Most orders ship within 1 business day. Please allow 7 to 10 days for some of the International and Historic flags as well as some Specialty and State flags. Shipments on orders received after 1pm may be delayed until the next business day.

Damage Claims

Please call the Fly-Me Flag, Inc at 920-435-3524 or 800-236-3524 with all claims for damaged goods within 24 hours of receipt of the merchandise. Merchandise must be kept in its original packaging. Replacements will be made at the sole discretion of the Fly-Me Flag, Inc, providing all procedures have been followed. If damage is concealed, contact us at Fly-Me Flag, Inc immediately at 920-435-3524 or 800-236-3524.

*Sales tax calculations are estimated; final sales tax calculations will comply with local regulations.

Returns

Merchandise may be returned to the Fly-Me Flag, Inc within 30 days of purchase at the Buyers expense providing the merchandise has not been used, and is in the original packaging. The Buyer must call 920-435-3524 or 800-236-3524 to receive a RGA (Return Goods Authorization) number. Buyer is responsible for all shipping charges from the original order plus the return shipping charges.

You may contact Fly Me Flag at 800-236-3524 if you have any questions regarding your order.  Please leave your name and daytime phone number

Sales Tax

Sales tax calculations are estimated; final sales tax calculation will comply with local regulations.

Privacy Notice

This privacy policy sets out how Fly-Me Flag, Inc. uses and protects any information that you give Fly-Me Flag, Inc. when you use this website.

Fly Me Flag
, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fly Me Flag
, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at fmforders@flymeflag.com.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Conditions of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fly-Me Flag's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

  • We have no responsibility for the content of the linked website(s).